THE WAR ROOM
SUPPORT
We're here to help.
SECTION 1 — Get in Touch
For any questions, issues, or feedback about The War Room, email us directly:
We aim to respond within 24 hours.
SECTION 2 — Common Topics
Account & Login
- Can't sign in? Try resetting your password from the sign in screen.
- To delete your account, open Profile → Settings → Delete Account. Subscription cancellation is a separate Apple or Stripe action, and the app explains that before deletion.
Subscription & Billing
- If you are eligible for a trial, its length, renewal date and local subscription price are shown before purchase.
- To cancel before a trial ends, use your Apple subscription settings or the Stripe billing portal from Profile, depending on where you subscribed.
- iOS subscribers: manage your subscription via Settings → Apple ID → Subscriptions.
- Web subscribers: manage your subscription via the Profile tab in the app.
- If an active Apple purchase is not recognised, use Restore Purchases from Profile or the expired-subscription screen.
The AI Coach
- The coach uses your goals, check-in history, and progress to generate personalised responses. It is powered by Claude (Anthropic).
- AI processing is optional. Withdraw consent from Profile → AI Data & Consent to stop future model-provider calls.
SECTION 3 — Feedback
If something isn't working or you have a suggestion, email admin@thewarroom.co with the subject line "Feedback". We read everything.